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Acceptable Use Policy

Acceptable-use rules designed to protect Esdra, its customers, end users and connected services.

Updated

16 May 2026

Language

English

Scope

Esdra

Legal noticeTermsPrivacyCookiesDPASubprocessorsSecurityGDPRRefundsAI policyAcceptable useAccessibilitySLACompliance

In this document

Lawful useProhibited conductSuspension and interventionCustomer responsibilities

Lawful use

The customer and authorised users must use Esdra only for lawful purposes consistent with the contract, applicable law and third-party rights.

Prohibited conduct

  • Unauthorised access, intrusion attempts, abusive scanning or interference with systems and networks.
  • Uploading or distributing malware, malicious code, unlawful content or material that infringes third-party rights.
  • Using the platform for spam, phishing, fraud, unsolicited communications or campaigns without a valid legal basis.
  • Circumventing technical limits, plans, quotas, security measures or access controls.
  • Collecting, exporting or processing personal data without appropriate authorisation or a valid legal basis.

Suspension and intervention

Esdra may restrict, suspend or terminate access where there is a risk to security or service continuity, a breach of law or these terms, or harm to third parties.

Customer responsibilities

The customer remains responsible for the content, data, campaigns, integrations and configurations enabled by its users or connected systems.

Official contact

hello@huberway.com

Note

This documentation describes Esdra policies and terms. Signed contracts take precedence for specific agreements.

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